The TargetPilot integration with Instagram enables businesses to efficiently manage their customer interactions through Instagram Direct Messages. Follow this guide to set up the integration and make the most of Instagram's messaging features powered by TargetPilot's AI assistant.

Key Benefits of Integration

  • Centralized Messaging: Manage all Instagram Direct Messages directly from the TargetPilot dashboard.

  • Enhanced Engagement: Use TargetPilot's AI assistant to provide personalized responses and improve response times.

  • Cross-Platform Synchronization: Maintain seamless communication across multiple social platforms.

Prerequisites

Instagram Business Account

Ensure your Instagram account is converted into a professional (business) account. You can do this through your Instagram settings.

Facebook and Instagram Link

Link your Instagram Business account to a Facebook Page. This is a requirement for managing Instagram messages via TargetPilot.

Installation Steps

1. Access Instagram Integration

  • Navigate to Assistant Installation in your TargetPilot dashboard.

  • Click Connect with Instagram to start the integration process.

2. Log in to Instagram

  • A new window will open, prompting you to log in with your Instagram Business account credentials.

  • Enter your username and password, then click Log in.

3. Convert to a Professional Account (if needed)

  • If your Instagram account is not already a professional account, follow the prompts to convert it.

  • Once completed, you’ll see a confirmation that your Instagram Business account is ready.

4. Grant Permissions

  • Allow TargetPilot to access your Instagram account. This includes permissions for:

    • Viewing profile and accessing media.

    • Managing comments and messages.

    • Publishing content.

  • Click Allow to proceed.

5. Finalize Integration

  • Return to the TargetPilot dashboard. You will see your Instagram account listed under connected accounts.

  • Verify the connection by ensuring your account is active in the dashboard.

6. Test Integration

  • Send a test message to your Instagram Business account to confirm that TargetPilot’s AI assistant is responding as expected.

Post-Integration Tips

  • Enable AI Automation: Use the TargetPilot AI Assistant to handle FAQs, automated responses, and personalized customer support.

  • Monitor Engagement: View and manage all Instagram interactions from the TargetPilot dashboard for better customer insights.

  • Optimize Messaging: Analyze metrics to improve your communication strategy and customer satisfaction.

FAQ

Can I connect multiple Instagram accounts?

Currently, TargetPilot supports integration with one Instagram Business account at a time per workspace.

Is integration free?

Yes, the Instagram integration is included in all TargetPilot plans.

Can I disable the AI assistant temporarily?

Yes, you can turn off the AI Assistant in the dashboard to manually manage messages.

By following this guide, you can seamlessly integrate Instagram with TargetPilot and elevate your customer engagement on one of the most popular social media platforms. Start making meaningful connections with your audience today!